Frequently Asked Questions
Everything you need to know about your REPRESENT order, shipping, and our premium collections.
How long does shipping take and how can I track my order?
Standard shipping typically takes 3-5 business days, while express options are available for 1-2 day delivery. Once your order is dispatched, you will receive a confirmation email containing a unique tracking link to monitor your parcel's progress.
What is your return policy for REPRESENT garments?
We offer a 14-day return policy from the date of delivery. Items must be returned in their original, unworn condition with all tags attached. Please note that certain limited-edition drops may have specific return conditions outlined at the time of purchase.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. Many of our garments feature an oversized or boxy fit; we recommend checking these measurements against your favorite pieces at home for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment solutions including PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Clearpay.
Are your products ethically manufactured?
Quality and integrity are at our core. We work closely with specialized factories in Europe and the UK to ensure premium craftsmanship, fair labor practices, and the use of high-quality, durable materials that stand the test of time.
Do I have to pay international import duties?
For customers in the UK, EU, and USA, duties are typically included in the final price. For other international territories, taxes and duties may be applied by your local customs office upon arrival, which are the responsibility of the customer.